Help & FAQ

Questions? We've got real answers.

No ticket-bot purgatory — just straight answers, a little sass. Can't find it? The feedback box at the bottom goes straight to a human.

Getting started

What InkJaw is and how to make the most of it.

What even is InkJaw?

A play-first home for story people — readers, writers, and anyone who likes funny stuff. Come for the free tools, quizzes, and blog. The prompt packs, workbooks, and author services are a bonus, never a toll booth.

Do I have to be a writer to enjoy this?

Nope. Half the good stuff is built for readers and people who just want a laugh — take the reader quiz, spin a name generator, read the blog. No writing required, no gatekeeping.

Is any of this actually free?

Yes, genuinely. The tools, quizzes, cheat sheets, and a fresh pack every month are free with a free account. We ask for an email so we can send the goods — that's the whole catch.

How often do new things drop?

A new free pack and a members' themed pack every month. Members vote on the theme. New blog takes land regularly, and tools get added as we build them.

Website & account

Logging in, the free tools, downloads, the basics.

How do I make an account?

Hit any “Sign up free” button and drop your email. Free forever, no card. It unlocks the monthly free pack, the cheat sheets, and saves your spot.

Do the free tools save my results?

The tools run live and show your result right away — screenshot or share it from the card. We don't store what you paste in. Refresh and it's gone.

Where are my downloads?

Free packs and cheat sheets download straight from their page. Purchased packs download from your confirmation screen and email. Members keep a library of everything they're entitled to.

Does the site work on my phone?

Yep — everything's built to work on a phone, tablet, or desktop. If something looks off on your device, tell us in the feedback box and include what you're using.

Membership

Billing, the monthly packs, upgrading, cancelling.

What's the difference between Free, Premium, and Exclusive?

Free gets you the monthly free pack, tools, and cheat sheets. Premium adds the monthly themed pack plus member discounts. Exclusive adds the full archive of past packs and the deepest tools. Full breakdown lives on the Membership page.

How does billing work?

Monthly or yearly, your pick — yearly saves you two months. Payments are handled by a secure third-party processor; we never see or store your card number. Pricing shown on the Membership page is current.

Can I cancel anytime?

One click, no call, no “are you sure” maze. You keep everything you've already downloaded, and you stay a member through the end of the period you paid for.

What happens to my packs if I cancel?

Anything you downloaded while a member is yours to keep. You'll just stop getting new monthly packs and member pricing once the period ends.

Orders & shop

Checkout, Etsy, your files, refunds.

How do I buy a pack?

Add it to your cart and check out securely, or grab the same pack on our Etsy store if that's where you'd rather shop. Either way it's an instant digital download.

What format are the files?

Print-friendly PDFs you can read on any device or print at home. Each product page tells you the page count and what's inside before you buy.

Didn't get my download?

Check the confirmation screen and the receipt email (and spam). Still missing? Send us your order email through the feedback box and we'll re-send your files — no hoops.

What's the refund policy?

Because packs are instant digital downloads, sales are generally final. But if a file is broken, mislabeled, or not what the page promised, tell us and we'll fix it or refund it. We're reasonable people.

Services & Voice

How a project works, including the Full Voice Profile.

How does a service project work?

Tell us what you need through Contact — we send a quote, you approve, we build it, you review. We tighten anything that doesn't sound like you before it's done. Your voice stays intact; nothing precious gets overwritten.

What's the Full Voice Profile?

A complete style sheet of your writing voice — your rhythms, tics, strengths, and signature moves — so you (or we) can keep you sounding like you across a whole series. The free Voice Snapshot is a three-line taste of it.

Will it still sound like me?

That's the whole point. We work with your voice, not over it — every change comes with a reason, and you keep the final say on all of it.

Feedback & ideas

Suggestions, bug reports, theme ideas, hellos.

I have an idea / found a bug / want to say hi.

Perfect — that's exactly what the feedback box at the bottom of this page is for. Suggestions, bug reports, typos, compliments, memes: all welcome, all read.

Can I suggest a monthly theme?

Please do. Members vote on the next theme over on The Drop, and you can always write in your own idea there or through the feedback box.

How fast do you reply?

Usually within a couple of business days. We read every message a real human sends — no ticket-bot purgatory.

Privacy & data

What we collect, what we don't, and your rights.

What do you collect?

The basics to run the place: your email and account info, what you've bought or downloaded, and light, privacy-respecting analytics. We don't store the text you paste into the free tools.

Will you spam me or sell my info?

No and no. We email you the goods and the occasional update, you can unsubscribe in one click, and we never sell your data. We're frankly too lazy to spam you.

Can I get my data deleted?

Yes. Ask through the feedback box or our contact email and we'll delete your account and personal data. Full details live in the Privacy Policy.

Still stuck? Say hi

Ask a real human.

Bug, idea, typo, compliment, meme — all welcome, all read. Usually answered within a couple of business days.

Open the feedback box